Delivery & Returns

We will usually dispatch orders the same day if received before 1pm Monday to Thursday for next day delivery in the UK. Orders received on Friday before 1pm will be dispatched for delivery on Monday. Orders received over the weekend will be dispatched on Monday for delivery on Tuesday.

  • Stock availability.
  • Payment has been made/received in full

WHAT COURIERS DO YOU USE FOR UK AND INTERNATIONAL DELIVERIES?
For all orders in the UK or sent to a European country, we use DPD.

DO I NEED TO SIGN FOR MY DELIVERY?
All deliveries is required to be signed for. UK customers are entitled to leave there parcel at a safe place but at your own risk. For this, you will need to select the leave in a safe place option when you are contacted by our courier regarding the delivery of your parcel.


UK DELIVERY DESTINATIONS: (exc VAT)

UK Mainland – £6.50 PER parcel up to 20kg 

Scottish Highlands – Parcelforce or DHL – £15.00 per parcel up to 20 kg ( Average delivery time 2 days )

Postcodes – AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH15-26, PH30,PH31-41, PH49-50.

Scottish Islands – Parcelforce or DHL – £15.00 per parcel up to 20 kg (Average delivery time 2 days) Postcodes – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

Channel Isles – Graylaw Freight – £40.00 up to 7 parcels each weighing up to 25 kg. £6.00 per parcel thereafter ( Average delivery time 4-5 days)

Channel Isles – Interlink Express – £27.00 per parcel each weighing up to 20 kg. ( Average delivery time 2 days)

Isle of Man – Graylaw Freight – £22.00 up to 3 parcels each weighing up to 25kg. £6.00 per parcel thereafter. (Next day delivery)

Northern Ireland – DHL – £18.50 up to 1 parcel weighing up to 20kg. £4.00 ( Average delivery time 2-3 days )

Northern Ireland – Graylaw Freight – £51.00 up to 5 parcels each weighing up to 25kg. £4.00 per parcel thereafter ( Average delivery time 2-3 days )


EUROPEAN DELIVERY DESTINATIONS: (inc VAT)

Austria £30 per parcel

Belgium £30 per parcel

Bosnia £30 per parcel

Bulgaria  £30.00 per parcel

Croatia £30.00 per parcel

Czech Republic £30.00 per parcel

Denmark  £30.00 per parcel

Estonia £30.00 per parcel

Finland £30 per parcel

France £30 per parcel

Germany £30 per parcel

Greece  £30 per parcel

Hungary £30 per parcel

Iceland £30 per parcel

Italy £30 per parcel

Japan £65 Per Parcel

Latvia £30 per parcel

Lithuania £30per parcel

Luxembourg  £30 per parcel

Netherlands  £30 per parcel

Norway  £30 per parcel

Poland £30 per parcel

Portugal £30 per parcel

Romania £30 per parcel

Russian Federation £71.67 per parcel

Serbia £30 per parcel

Slovakia £30 per parcel

Slovenia  £30 per parcel

Spain  £30 per parcel

Sweden £30 per parcel

Switzerland £30 per parcel

Ukraine £30 per parcel

United States £60 Per parcel


CUSTOMS AND CLEARANCE 

IMPORTANT NOTICE 

AS THE UK HAS LEFT THE E.U SINCE THE BREXIT HAS COME IN TO PLACE, ALL EUROPEAN ORDERS, THE CUSTOMER WILL BE RESPONSIBLE TO PAY ANY DUTY OR VAT WHICH IS 

QUOTED BY THE CUSTOMS AS IT WILL BE MANDOTARY FROM NOW ON. IF THIS PAYMENT IS IGNORED THE GOODS WILL BE SENT BACK TO US AND THIS COULD MEAN A LOOSE OUT ON THE POSTAGE 

AS WE WOULD NOT BE LIABLE FOR THIS. WHEN PLACING AN ORDER MAKE SURE EMAIL AND CORRECT CONTACT NUMBER IS GIVEN. THE COURIER WILL BE IN TOUCH ONCE THE THE ITEM HAS ARRIVED IT’S DESTINATION 

IF YOU WISH MORE INFORMATION REGARDING THIS PLEASE DO GET IN TOUCH AND WE WILL TRY TO COMMUNICATE IN THE BEST POSSIBLE MANNER 


Returns & Refunds

Returning Products

Thank you for your purchase. We hope you are happy with your purchase, However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Returns

All return items should be sent in its original packaging and must be postmarked within 14 days of the purchase date. All returned items must be in new condition.

Please contact us on [email protected] to inform the team about the return items. Just quote your order number, product number and reason for returning the item.

Cancellation & Returns

You can return or exchange all  unused satchels within 15 days of you receiving your parcel. 

We do not offer refunds or exchanges on products which have been used.

If the item is faulty you will need to provide a photographic evidence before a return is accepted

if the return has been authorized please pack in its original box, include a slip with your order number and any additional details 

Make sure it is securely packed to avoid any damage in the transit 

Return Process

To return an item, please  email us on [email protected]

We will be in contact with you as soon as possible after we have received your item and will confirm that we have processed your refund.

Refund will be processed 7 – 10 working days and will direcly go to it’s original payment of method. It might take a few days for the refund to transfer into your bank account as this all depends on your bank.

Mail your return at the following address:

MF Handbags Ltd 

Unit 2

Peel Lane

Manchester

M8 8RJ.

Please note you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Also email us before returning any goods.

Refunds

After receiving your return and inspecting the condition of your item, we will process your refund or exchange. Please allow at least seven (7) days from the receipt of your item to process your refund or exchange. We will notify you by email when the refund has been processed.

Exceptions

For defective or damaged products, please contact us at the customer service email to arrange a refund or exchange. 

[email protected].