We will usually dispatch orders the same day if received before 1pm Monday to Thursday for next day delivery in the UK. Orders received on Friday before 1pm will be dispatched for delivery on Monday. Orders received over the weekend will be dispatched on Monday for delivery on Tuesday.
- Stock availability.
- Payment has been made/received in full
WHAT COURIERS DO YOU USE FOR UK AND INTERNATIONAL DELIVERIES?
For all orders in the UK or sent to a European country, we use DPD.
DO I NEED TO SIGN FOR MY DELIVERY?
All deliveries is required to be signed for. UK customers are entitled to leave there parcel at a safe place but at your own risk. For this, you will need to select the leave in a safe place option when you are contacted by our courier regarding the delivery of your parcel.
UK DELIVERY DESTINATIONS: (exc VAT)
UK Mainland – £6.50 PER parcel up to 20kg
Scottish Highlands – Parcelforce or DHL – £15.00 per parcel up to 20 kg ( Average delivery time 2 days )
Postcodes – AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH15-26, PH30,PH31-41, PH49-50.
Scottish Islands – Parcelforce or DHL – £15.00 per parcel up to 20 kg (Average delivery time 2 days) Postcodes – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Channel Isles – Graylaw Freight – £40.00 up to 7 parcels each weighing up to 25 kg. £6.00 per parcel thereafter ( Average delivery time 4-5 days)
Channel Isles – Interlink Express – £27.00 per parcel each weighing up to 20 kg. ( Average delivery time 2 days)
Isle of Man – Graylaw Freight – £22.00 up to 3 parcels each weighing up to 25kg. £6.00 per parcel thereafter. (Next day delivery)
Northern Ireland – DHL – £18.50 up to 1 parcel weighing up to 20kg. £4.00 ( Average delivery time 2-3 days )
Northern Ireland – Graylaw Freight – £51.00 up to 5 parcels each weighing up to 25kg. £4.00 per parcel thereafter ( Average delivery time 2-3 days )
EUROPEAN DELIVERY DESTINATIONS: (inc VAT)
Austria £30 per parcel
Belgium £30 per parcel
Bosnia £30 per parcel
Bulgaria £30.00 per parcel
Croatia £30.00 per parcel
Czech Republic £30.00 per parcel
Denmark £30.00 per parcel
Estonia £30.00 per parcel
Finland £30 per parcel
France £30 per parcel
Germany £30 per parcel
Greece £30 per parcel
Hungary £30 per parcel
Iceland £30 per parcel
Italy £30 per parcel
Japan £65 Per Parcel
Latvia £30 per parcel
Lithuania £30per parcel
Luxembourg £30 per parcel
Netherlands £30 per parcel
Norway £30 per parcel
Poland £30 per parcel
Portugal £30 per parcel
Romania £30 per parcel
Russian Federation £71.67 per parcel
Serbia £30 per parcel
Slovakia £30 per parcel
Slovenia £30 per parcel
Spain £30 per parcel
Sweden £30 per parcel
Switzerland £30 per parcel
Ukraine £30 per parcel
United States £60 Per parcel
CUSTOMS AND CLEARANCE
IMPORTANT NOTICE
AS THE UK HAS LEFT THE E.U SINCE THE BREXIT HAS COME IN TO PLACE, ALL EUROPEAN ORDERS, THE CUSTOMER WILL BE RESPONSIBLE TO PAY ANY DUTY OR VAT WHICH IS
QUOTED BY THE CUSTOMS AS IT WILL BE MANDOTARY FROM NOW ON. IF THIS PAYMENT IS IGNORED THE GOODS WILL BE SENT BACK TO US AND THIS COULD MEAN A LOOSE OUT ON THE POSTAGE
AS WE WOULD NOT BE LIABLE FOR THIS. WHEN PLACING AN ORDER MAKE SURE EMAIL AND CORRECT CONTACT NUMBER IS GIVEN. THE COURIER WILL BE IN TOUCH ONCE THE THE ITEM HAS ARRIVED IT’S DESTINATION
IF YOU WISH MORE INFORMATION REGARDING THIS PLEASE DO GET IN TOUCH AND WE WILL TRY TO COMMUNICATE IN THE BEST POSSIBLE MANNER
Returns & Refunds
Returning Products
Thank you for your purchase. We hope you are happy with your purchase, However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
Returns
All return items should be sent in its original packaging and must be postmarked within 14 days of the purchase date. All returned items must be in new condition.
Please contact us on [email protected] to inform the team about the return items. Just quote your order number, product number and reason for returning the item.
Cancellation & Returns
You can return or exchange all unused satchels within 15 days of you receiving your parcel.
We do not offer refunds or exchanges on products which have been used.
If the item is faulty you will need to provide a photographic evidence before a return is accepted
if the return has been authorized please pack in its original box, include a slip with your order number and any additional details
Make sure it is securely packed to avoid any damage in the transit
Return Process
To return an item, please email us on [email protected]
We will be in contact with you as soon as possible after we have received your item and will confirm that we have processed your refund.
Refund will be processed 7 – 10 working days and will direcly go to it’s original payment of method. It might take a few days for the refund to transfer into your bank account as this all depends on your bank.
Mail your return at the following address:
MF Handbags Ltd
Unit 2
Peel Lane
Manchester
M8 8RJ.
Please note you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Also email us before returning any goods.
Refunds
After receiving your return and inspecting the condition of your item, we will process your refund or exchange. Please allow at least seven (7) days from the receipt of your item to process your refund or exchange. We will notify you by email when the refund has been processed.
Exceptions
For defective or damaged products, please contact us at the customer service email to arrange a refund or exchange.