Handmade Leather Satchels

Returns & Refunds

Returning Products

Thank you for your purchase. We hope you are happy with your purchase, However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.


All return items should be sent in its original packaging and must be postmarked within 14 days of the purchase date. All returned items must be in new condition.

Please contact us on sales@oxbridgesatchels.co.uk to inform the team about the return items. Just quote your order number, product number and reason for returning the item.

Return Process

To return an item, please  email us on sales@oxbridgesatchels.co.uk

We will be in contact with you as soon as possible after we have received your item and will confirm that we have processed your refund.

Refund will be processed 7 - 10 working days and will direcly go to it's original payment of method. It might take a few days for the refund to transfer into your bank account as this all depends on your bank.

Mail your return at the following address:

Unit 2

Peel Lane


M8 8RJ.

Please note you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


After receiving your return and inspecting the condition of your item, we will process your refund or exchange. Please allow at least seven (7) days from the receipt of your item to process your refund or exchange. We will notify you by email when the refund has been processed.


For defective or damaged products, please contact us at the customer service email to arrange a refund or exchange.