Handmade Leather Satchels

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DELIVERY EVERYWHERE IN THE WORLD - FAST & RELIABLE SERVICES

*we provide the best prices for your packages

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Any questions? Don't hesitate to contact us. Our friendly team aim to reply within few moments

Please take in consideration the office hours on workdays are 8:30am to 6:00pm

Returns & Refunds

Returning Products

Thank you for your purchase. We hope you are happy with your purchase, However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Returns

All return items should be sent in its original packaging and must be postmarked within 14 days of the purchase date. All returned items must be in new condition.

Please contact us on sales@oxbridgesatchels.co.uk to inform the team about the return items. Just quote your order number, product number and reason for returning the item.

Return Process

To return an item, please  email us on sales@oxbridgesatchels.co.uk

We will be in contact with you as soon as possible after we have received your item and will confirm that we have processed your refund.

Refund will be processed 7 - 10 working days and will direcly go to it's original payment of method. It might take a few days for the refund to transfer into your bank account as this all depends on your bank.

Mail your return at the following address:

Unit 2

Peel Lane

Manchester

M8 8RJ.

Please note you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your refund or exchange. Please allow at least seven (7) days from the receipt of your item to process your refund or exchange. We will notify you by email when the refund has been processed.

Exceptions

For defective or damaged products, please contact us at the customer service email to arrange a refund or exchange. 

sales@oxbridgesatchels.co.uk.